In case of a medical emergency, psychiatric crisis, or if you are at risk of harming yourself or others, CALL 911 or seek the nearest emergency room.

If you need to reach us immediately, call us at 907-258-7575. Licensed mental health professionals are available 24 hours a day, 7 days a week to assist you or your loved one.

Call us if you need to talk to a caring professional, to learn about support options in your community or to get a referral for mental health information. We will potential patients determine if they should seek help to see a professional.

Please contact our Intake Department at 907-258-7575 or toll free 800-478-7575 if you need an immediate response to your questions or concerns.

Questions? Concerns?
If any individual has concerns about patient care and safety at North Star he or she is encouraged to discuss this with the Patient Advocate or Administration. If the concerns cannot be resolved through the hospital, the individual may contact The Joint Commission on Accreditation of Health Care Organizations Office of Quality Monitoring:

Fax: 630-792-5636
Mail: Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181